Official Document

Terms and Conditions indocair

Please read this document carefully before using the indocair platform. By registering for or using any of our services, you agree to be bound by all terms and conditions stated herein.

Updated: January 2026 Bahasa Melayu Version 3.1
Key Summary

Key Things You Need to Know

Six key points in indocair's Terms and Conditions that every member should understand

Member Eligibility

Only individuals aged 18 and above who are citizens or permanent residents of permitted regions are eligible to register an indocair account. Only one account is allowed per individual.

Deposit & Withdrawal

All deposits and withdrawals are subject to set minimum and maximum limits. For security purposes, withdrawals may only be made to the same payment method used during deposit.

Bonus & Promotion Terms

All bonuses are subject to the stated wagering requirements. Bonuses may not be withdrawn before the wagering conditions are fully met. indocair reserves the right to modify or withdraw promotions at any time.

Account Security

Members are solely responsible for the security of their login credentials. Sharing passwords is strictly prohibited. indocair will never request your password through any communication channel.

Prohibited Activities

Fraud, collusion, use of unauthorized third-party software, and any attempt to manipulate games are strictly prohibited and may result in account closure and forfeiture of funds.

Terms Amendment

Indocair reserves the right to amend these Terms and Conditions at any time. Notice will be provided via the platform. Continued use after the effective date constitutes acceptance of the amended terms.

This document is a legally binding agreement between you and indocair. Please read each section carefully. If you have any questions, contact our support team before playing.

1. Acceptance of Terms

Welcome to indocair. By accessing, registering for, or using any part of the indocair platform — whether via the website, mobile app, or any other digital channel we provide — you hereby confirm that you have read, understood, and agreed to be bound by all Terms and Conditions set out in this document.

These Terms and Conditions constitute a legally binding agreement between you as an individual user and indocair as the platform operator. If you do not agree with any part of these terms, you are required to refrain from using indocair's services. Continued use following any amendment constitutes full acceptance of the latest version of the terms.

These Terms and Conditions take effect from the date of your account registration and will continue to apply for as long as your account remains active on the indocair platform.

2. Member Eligibility

To register and use indocair's services, you must meet all of the following eligibility requirements without exception:

  • You are at least 18 years old on the date of registration.
  • You are a legally eligible individual to enter into a binding agreement.
  • Use of the indocair platform is legal under the laws of your jurisdiction.
  • You are not currently enrolled in any voluntary self-exclusion programme or subject to a gambling ban.
  • You are registering in your own name and not on behalf of a third party.
  • Your account has never been closed by indocair for a previous breach of terms.

Indocair reserves the right to request proof of age or identity at any time. Accounts that fail to verify eligibility will be suspended until verification is complete. indocair is not liable for any losses arising from users who do not meet the eligibility requirements but successfully registered using false information.

3. Account Registration

Each individual is permitted to hold only one account at indocair. Holding multiple accounts is a serious violation of these terms and may result in the closure of all associated accounts and forfeiture of all fund balances and bonuses.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, phone number, and email address. Any false or misleading information may result in account closure and refusal to process withdrawals.

  • You are solely responsible for ensuring that your account password is not shared with anyone.
  • Any activity that occurs within your account is considered your own action.
  • Indocair is not liable for unauthorized access resulting from your own negligence in safeguarding your login credentials.
  • If you suspect your account has been compromised, please contact our support team immediately via live chat or email at [email protected].

4. Deposit

Indocair supports a variety of deposit methods including online banking, instant bank transfer, and local digital wallets. All deposits are processed using 256-bit SSL encryption to ensure the security of your transactions at all times.

  • The minimum deposit limit is as stated on the deposit page for each payment method.
  • Successful deposits are typically credited to your account instantly or within a short time depending on the chosen payment method.
  • Indocair does not charge any additional fees on deposits; however, your bank or digital wallet provider may apply separate processing charges.
  • If your deposit has not been credited within the expected timeframe, please contact customer support with proof of transaction.
  • Deposited funds are for gaming purposes only and may not be used for any other purpose.
indocair reserves the right to hold or investigate any suspicious deposits for anti-money laundering (AML) compliance purposes. Your cooperation in this process is greatly appreciated.

5. Withdrawal

Withdrawals from your indocair account are subject to a strict verification process to ensure the security and integrity of all transactions. We are committed to processing withdrawals promptly and transparently.

  • Withdrawals may only be made to the same or related payment method used for the original deposit, except in special circumstances approved by the management team.
  • Minimum and maximum withdrawal limits vary by membership tier and payment method — VIP members enjoy higher limits.
  • Identity verification (KYC) may be required before your first withdrawal or for withdrawals exceeding a certain amount. Required documents include a national ID, utility bill, or bank statement.
  • Bonuses that have not met the wagering requirement cannot be withdrawn until all requirements are fulfilled.
  • Indocair reserves the right to suspend withdrawals for investigation purposes if suspicious activity is detected on the relevant account.

6. Bonus & Promotions

Indocair offers a wide range of promotions and bonuses designed to add value to your gaming experience. All bonuses are subject to the specific terms and conditions stated for each promotion.

  • The wagering requirement for each bonus is clearly stated on the relevant promotions page. Bonuses cannot be withdrawn before this requirement is met.
  • The welcome bonus may only be claimed once per new member. Any attempt to claim this bonus more than once through multiple accounts is strictly prohibited.
  • Indocair reserves the right to void bonuses and any associated winnings if there is evidence of promotion abuse or fraudulent activity.
  • All promotions have a set validity period. Bonuses not used within that period will expire automatically.
  • Indocair reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Changes will not affect bonuses that are currently active.
  • The maximum bet using bonus funds is as specified in the promotion terms — bets exceeding this limit may result in associated winnings being voided.

7. Game Rules

All games on the indocair platform — including Live Casino, Sports Betting, Bingo, and Slots — are conducted in accordance with the specific rules established for each game category. Members are required to familiarize themselves with the game rules before playing.

  • Game results are final once confirmed by the system. Any dispute regarding a game result must be submitted within 24 hours after the relevant game has ended.
  • In the event of a technical disruption during a game, indocair will use system records to determine a fair and valid outcome.
  • Sports betting is subject to additional rules covering match changes, postponements, and cancellations of sporting events. Please refer to the Sports page for more information.
  • Odds and betting limits are subject to change without prior notice based on market conditions and current platform rules.

8. Prohibited Activities

Indocair maintains a zero-tolerance policy against all forms of fraud, abuse, or activity that undermines the integrity of the platform. The following activities are strictly prohibited and may result in immediate action including account closure:

  • Collusion — Colluding with other players to manipulate game outcomes.
  • Use of bots or automated software — Using any program or script to automate gameplay or wagering.
  • Money laundering — Using the indocair platform as a channel to transfer or conceal illicit funds.
  • Bonus abuse — Registering multiple accounts or using unauthorized methods to claim bonuses repeatedly.
  • Hacking attempts — Any attempt to breach the indocair security systems or database.
  • Identity fraud — Providing false personal information or using another person's identity.
  • Unauthorised Chargeback — Filing chargebacks through a bank or payment provider for deposits that have been legitimately used.
indocair cooperates fully with authorities in investigations involving suspicious financial activity. All transaction records are securely retained in accordance with applicable legal requirements.

9. Account Closure & Suspension

Indocair reserves the right to suspend or close any account at any time, with or without prior notice, if a terms violation or suspicious activity is detected. Account closure decisions are final at indocair's sole discretion.

  • Members who wish to voluntarily close their account may submit a request to the support team via email or live chat.
  • Any valid balance in a voluntarily closed account will be returned to the original payment method within a reasonable timeframe once the verification process is complete.
  • Accounts closed due to a breach of terms are not eligible for any refund of funds or bonuses.
  • Members may also request a temporary account suspension for responsible gaming purposes — this feature is fully supported by indocair.

10. Limitation of Liability

To the extent permitted by applicable law, indocair shall not be liable for any direct, indirect, incidental, or consequential losses suffered by members, including but not limited to:

  • Financial losses resulting from game outcomes or betting.
  • Service disruptions due to system maintenance, technical failures, or circumstances beyond our control (force majeure).
  • Inaccurate information provided by third parties, including game providers.
  • Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

In all circumstances, indocair's maximum liability to any member shall not exceed the total amount deposited by that member within the 30 days preceding the claim.

11. Privacy & Data Protection

Indocair takes our responsibility to protect all members' personal data seriously. All information you provide during registration and use of the platform is collected, processed, and stored in accordance with the indocair Privacy Policy, which can be read in full on the Privacy Policy.

  • Your data will not be sold or shared with third parties for marketing purposes without your consent.
  • Indocair uses 256-bit SSL encryption to protect all data transmission between your device and our servers.
  • You have the right to request access to your personal data, request correction of inaccurate information, or request deletion of data to the extent permitted by law.
  • KYC information and identity verification documents are stored securely and accessed only by authorised personnel.

12. Amendment of Terms and Applicable Law

Indocair reserves the right to amend, update, or replace any part of these Terms and Conditions at any time in accordance with operational requirements, legal changes, or platform policy. Notice of any material changes will be displayed on the platform or sent via email to registered members.

The effective date of the latest version is stated at the top of this document. Continued use of the indocair platform after the amendment's effective date constitutes full acceptance of the amended terms. If you do not agree with the amendments, please contact our support team to close your account.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these terms shall be resolved through the dispute resolution mechanism established by indocair, and if necessary, through binding arbitration.

If you have any questions regarding these Terms and Conditions, the indocair support team is ready to assist you via live chat available 24/7 or by email at [email protected]. We are committed to ensuring every member fully understands their rights and responsibilities.

Q&A

FAQ Terms & Conditions

Answers to the most frequently asked questions about indocair's terms of use

The minimum age to register and use the indocair platform is 18 years. indocair enforces a strict policy on this matter and reserves the right to request proof of age at any time. Accounts found to have been registered by underage users will be closed immediately and fund balances may be forfeited.

No. Each individual is permitted to hold only one active account at indocair. Holding multiple accounts is a serious violation that may result in all associated accounts being closed and all fund balances and bonuses forfeited without compensation. If you are having issues with an existing account, please contact our support team for assistance.

Wagering requirements vary by bonus type. For example, if your bonus is RM100 with a 20x wagering requirement, you must place bets totalling RM2,000 before the bonus balance becomes eligible for withdrawal. Full terms for each promotion are clearly stated on the indocair Promotions page.

If your account is suspended, you will receive a notice via your registered email with further details. Suspension may occur due to incomplete identity verification, suspicious activity, or a terms violation. You may contact indocair support for more information and the appeals process if the suspension is due to a verification matter.

You may voluntarily close your account at any time by contacting the indocair support team via live chat or email. Any valid account balance will be returned to your original payment method once the verification process is complete. If the closure is for responsible gaming reasons, we also offer a temporary suspension option.
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